Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandi Alexander

Brandi Alexander

July 15, 2026

5  out of  5
rating by Brandi Alexander
"Dawson has been a pleasure to work with. Very professional and prompt in response. I was not pushed into make a quick decision and was given options to suit my personal needs."
We responded:
"Brandi, we are excited to have you onboard with us. So glad to hear you had a great experience with Dawson. "
Profile photo of larry strickland

larry strickland

July 10, 2026

5  out of  5
rating by larry strickland
"State farm has great to work with and the people in the office is so nice and understanding I really appreciate them so much
Always there for you when you need them !!"
We responded:
"Thank you for your great review, Larry. We appreciate you and thankful for your trust in us. "
Profile photo of Candace Schilling

Candace Schilling

June 23, 2026

5  out of  5
rating by Candace Schilling
"Agent Ben True and his team provide the kind of old-fashioned Good Neighbor service that makes it easy to choose State Farm. Whether a call has been about bad news like an accident or good news like buying a vehicle, the information, options and answers are quick and helpful. Ben's voice is familiar, as he is just as likely to pick up the phone as a team member. This review is informed by multiple years of consistent, friendly service."
We responded:
"Thank you so much for the kind words Candace. We are honored to take care of you and look forward to doing it for years to come. "
Profile photo of Teila Kyle

Teila Kyle

June 4, 2026

5  out of  5
rating by Teila Kyle
"Mrs. Lisa is wonderful she went above and beyond to help me ."
We responded:
"Thank you for the great review. Lisa always does a great job taking care of our policyholders. "
Profile photo of Amy Martin

Amy Martin

June 3, 2026

5  out of  5
rating by Amy Martin
"Drew is awesome!"
We responded:
"Thanks Amy, We think Drew does a great job as well."
Profile photo of Arlesia Lett

Arlesia Lett

June 2, 2026

4  out of  5
rating by Arlesia Lett
"Great customer service! The representative (Lisa) was friendly, helpful, and answered all of my questions. The process was quick and easy, and I felt well taken care of. Highly recommend!"
We responded:
"Thank you for the great review, Arlesia. We greatly appreciate you. "
Profile photo of Rhonda Kent

Rhonda Kent

May 26, 2026

5  out of  5
rating by Rhonda Kent
"I called with a situation needing insurance on a vehicle and Lisa was the absolute best at helping me! She was very knowledgeable about my particular situation and very helpful in getting things taken care of for me!!"
We responded:
"Rhonda, we are so glad to hear about the positive experience with our office. Thank you for sharing that. Lisa is the best, she goes above and beyond to help people everyday. "
Profile photo of Greg Lively

Greg Lively

April 22, 2026

5  out of  5
rating by Greg Lively
"Lisa is great to work with. Always very responsive and helpful."
We responded:
"Thank you for taking the time to review our office. We appreciate your business. "
Profile photo of John Lowe

John Lowe

April 2, 2026

5  out of  5
rating by John Lowe
"Fast curtious. Outstanding people I would recommend them for anyone"
We responded:
"Thank you for the awesome review, John. "
Profile photo of Clinton Carr

Clinton Carr

March 31, 2026

5  out of  5
rating by Clinton Carr
"The Ben True office excels in delivering State Farm's services with exceptional quality. The staff consistently provides reliable, prompt communication and top-notch services."
We responded:
"Clinton, thank you for taking the time to review our office. We love hearing you have had an exceptional experience with us. "
Profile photo of Melinda Shaffer

Melinda Shaffer

March 15, 2026

5  out of  5
rating by Melinda Shaffer
"Parker @ Ben True State Farm was so awesome in getting our quotes for car/home insurance. We have been in the process of coming over to State Farm for quite sometime and today the whole process was a success! My family and I look forward to being a part of the State Farm family!"
We responded:
"Hello, Melinda! We're thrilled to hear that Parker effectively assisted you with obtaining car and home insurance quotes. Your successful transition to State Farm is greatly appreciated, and we're excited to welcome you and your family into our Ben True State Farm community!"
Profile photo of Tasha Christian

Tasha Christian

February 20, 2026

5  out of  5
rating by Tasha Christian
"Friendly and professional people who take care of your car insurance needs in a timely manner. They have great rates too!"
We responded:
"Tasha, thank you for taking the time to leave a review for our office. "
Profile photo of Peggy Eason

Peggy Eason

December 11, 2025

5  out of  5
rating by Peggy Eason
"Lisa was kind and prompt in handling what I needed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Holly Meyers

Holly Meyers

November 6, 2025

5  out of  5
rating by Holly Meyers
"Ben True - State Farm has been nothing short of incredible since day one. They always ask questions to ensure I’m getting the coverage I need and look for ways to help me get the best value! Everyone I speak with is friendly and extremely helpful! I highly recommend them!"
We responded:
"Thank you for such a kind review, Holly. We are thrilled to be able to take care of you for your insurance needs. "
Profile photo of Yancey Williams

Yancey Williams

October 30, 2025

5  out of  5
rating by Yancey Williams
"Ms. Lisa, with State Farm, was professional and courteous when assisting me with payments and Insurance paperwork!!! Her work ethic is greatly appreciated. Yancey Williams (Birmingham, Alabama)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Scott Monnett

Scott Monnett

October 21, 2025

5  out of  5
rating by Scott Monnett
"Always very helpful and responsive to questions we have or changes we need made to our policies."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Misti Thompson

Misti Thompson

October 17, 2025

5  out of  5
rating by Misti Thompson
"I’ve been with Ben True State Farm since 2020 & everyone has been a delight. I would highly recommend their branch."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Tamekia Mayes

Tamekia Mayes

October 7, 2025

5  out of  5
rating by Tamekia Mayes
"Excellent Service Every Time!
I’ve had a great experience with State Farm. Dawson is a wonderful representative — always friendly, patient, and quick to help with any questions I have. Anytime I call, everyone on the team is kind, professional, and makes me feel valued. I’m very happy with their service and highly recommend them to anyone looking for dependable insurance and great customer care!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Jesse Knight

Jesse Knight

September 24, 2025

5  out of  5
rating by Jesse Knight
"She was very helpful in getting things back in order"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Rachelle stott

Rachelle stott

September 20, 2025

5  out of  5
rating by Rachelle stott
"Every call I make to Ben True's team is always easy, pleasant, and handled quickly!"
We responded:
"Rachelle, thank you for the vote of confidence. We are so thankful to be taking care of your insurance. "
Profile photo of Dennis McDaniel

Dennis McDaniel

September 19, 2025

5  out of  5
rating by Dennis McDaniel
"Its was an amazing experience. Lisa got our insurance from $500 down to less than $200. Thank you lisa!!!"
We responded:
"So glad to hear you had an amazing experience. We are thrilled to take care of your insurance needs. "
Profile photo of Jacqueline Moore

Jacqueline Moore

September 18, 2025

5  out of  5
rating by Jacqueline Moore
"EVERYTHING WAS HANDLED IN A PROFESSIONAL WAY."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Tiffany Myers

Tiffany Myers

September 11, 2025

5  out of  5
rating by Tiffany Myers
"Best experience with an insurance company ever!! Super fast and friendly!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Jerry Smith

Jerry Smith

September 9, 2025

5  out of  5
rating by Jerry Smith
"Great"
We responded:
"Thank you for the review, Jerry! "
Profile photo of Catherine McLaughlin

Catherine McLaughlin

September 2, 2025

5  out of  5
rating by Catherine McLaughlin
"The Agent (s) at this location is very friendly and knowledgeable in regards to what is needed and they get the information to you in a speedy manner .."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "