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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joe Dambrino

May 24, 2023

5  out of  5 rating by Joe Dambrino
"The staff and service at Ben True has been top notch. Thanks for continuing to take of my family’s insurance needs."

Boss Bae University

May 23, 2023

5  out of  5 rating by Boss Bae University
"Drew was very patient and knowledgeable. Thank you for your amazing service!"

Shawn McNaron

May 18, 2023

5  out of  5 rating by Shawn McNaron
"Fast and Great Rates. Talk to Ben he will take care of all you needs!!"

Amber M

May 12, 2023

5  out of  5 rating by Amber M
"Drew is very helpful! I enjoyed that he gave me the option to text for most of our conversations rather than having to call, it made it easier for someone who works full-time."

Lamar Dukes

May 10, 2023

5  out of  5 rating by Lamar Dukes
"High quality service! He's great!"

Rena Ratliff

May 4, 2023

5  out of  5 rating by Rena Ratliff
"Ben and Drew always handle my insurance needs in a very timely and courteous manner!"

Harley Barnes

April 25, 2023

5  out of  5 rating by Harley Barnes
"The service that I got here was fantastic! Parker helped me with my new policy information and setup. He really made the process very simple and smooth, and took the time to explain everything. I would definitely recommend this company if you are looking for any type of insurance."
Profile photo of David Stafford

David Stafford

April 24, 2023

5  out of  5 rating by David Stafford
"Usually changing insurance companies is a pain. But Parker made the transition to State Farm extremely easy. I will be sharing my positive experience with my neighbors and friends."

Johnnie Jackson

April 15, 2023

5  out of  5 rating by Johnnie Jackson
"The transition to State Farm was smooth. Parker was very patient , personable and attentive to my family’s needs. Definitely was an easy smooth process!! Thanks!!"

Isaiah Smith

March 28, 2023

5  out of  5 rating by Isaiah Smith
"Drew was super helpful and got me a lower rate when the competitors were driving my rate up. Thanks, Drew!"

George Wroclawski

March 27, 2023

5  out of  5 rating by George Wroclawski
"Geico raised my rates 75 percent. Had them for 14 years. No claims in years. State Farm saved me thousands of dollars on the car and homeowners policies. Easy! One phone call to Drew at the Hoover office on John Hawkins Parkway. Done in minutes. A pleasure to do business with. HIGHLY recommend you check this out!"

Antonette Coleman

March 20, 2023

5  out of  5 rating by Antonette Coleman
"Drew was awesome! So helpful and knowledgeable!"

Joseph Peters

March 17, 2023

5  out of  5 rating by Joseph Peters
"Drew Odum is very professional. Customer service outstanding with Drew spending a lot of time to ensure that my family has the right coverage at a reasonable price. Highly recommend Drew and the Ben True agency for your insurance needs."

Melissa Parten

February 13, 2023

5  out of  5 rating by Melissa Parten
"I had the pleasure, speaking with Mr. Drew concerning with a simple quote over the phone. Drew was very honest and cordial from start to finish with the whole process. I highly recommend this particular establishment when choosing a reputable business, such as State Farm !"

shaquana glover

January 23, 2023

5  out of  5 rating by shaquana glover
"Very professional!!!"

Adam Hamilton

December 28, 2022

5  out of  5 rating by Adam Hamilton
"Drew was very professional and helpful with the entire process. Very good company!"

Amanda Fuller

December 15, 2022

5  out of  5 rating by Amanda Fuller
"I just purchased with State Farm today and the process was easy and the price was $200.00 a month cheaper ( yes per month )than I was paying Geico and with better coverage and lower deductible. I was scared to swap insurance companies after being with Geico for so long but this agent made it simple and they was a pleasure to work with. I can't thank them enough for the friendly customer service and amazing price on my new policy."

Edward Haygood

November 9, 2022

5  out of  5 rating by Edward Haygood
"Ben helped us understand the exact plan & protection for our unique needs. Treated me like family. Thanks brother!"


November 7, 2022

5  out of  5 rating by NICHOLAS JONES
"Ben was thorough, fast was getting me signed up and gave me a fair price. Excellent customer service."

Deago Greatness

October 28, 2022

5  out of  5 rating by Deago Greatness
"Drew is the man of the Day thanks"

Crystal Setliff

October 25, 2022

5  out of  5 rating by Crystal Setliff
"Ben was great! Very quick and to the point. Highly recommend!"

Wesley Crabtree

October 21, 2022

5  out of  5 rating by Wesley Crabtree
"Absolutely wonderful customer service. Drew with State Farm was very easy to deal with super kind and it couldn't have been any easier. Thank you very much Drew State Farm"

Mary Burroughs

October 14, 2022

5  out of  5 rating by Mary Burroughs
"This office has the absolute best customer service I’ve ever received! They are kind, helpful and always call you back. If you’re looking for an agent, this is who you need."

Brooke Helms

September 29, 2022

5  out of  5 rating by Brooke Helms
"Drew was so very helpful in switching over to state farm, I appreciated all of his help & the friendliness"

Jessica Lester

September 26, 2022

5  out of  5 rating by Jessica Lester
"Drew Odum helped me today set up a new car insurance plan. Before we spoke today, I originally went online and requested a quote. Drew reached out to me personally the next day. I honestly was not expecting that, I've never experienced that with other companies before. It was a very nice touch of customer service. I have worked in customer service for over 20 years, and that really impressed me. Drew was very informative, but he wasn't stiff or "reading from script". He was very personable, which I think is very important in customer service. Drew made me feel that if I'm ever having an issue that concerns my insurance, I can easily reach out to him, and get what I need help with done quickly. You should give him a raise, all of my points are rare qualities now a days. Thank you Drew, I look forward to being a customer from here on out."