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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melinda Shaffer

March 15, 2026

5  out of  5
rating by Melinda Shaffer
"Parker @ Ben True State Farm was so awesome in getting our quotes for car/home insurance. We have been in the process of coming over to State Farm for quite sometime and today the whole process was a success! My family and I look forward to being a part of the State Farm family!"
We responded:
"Hello, Melinda! We're thrilled to hear that Parker effectively assisted you with obtaining car and home insurance quotes. Your successful transition to State Farm is greatly appreciated, and we're excited to welcome you and your family into our Ben True State Farm community!"
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Greg Lively

March 10, 2026

5  out of  5
rating by Greg Lively
"Lisa is great to work with. Always very responsive and helpful."
We responded:
"Thank you for taking the time to review our office. We appreciate your business. "
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Tasha Christian

February 20, 2026

5  out of  5
rating by Tasha Christian
"Friendly and professional people who take care of your car insurance needs in a timely manner. They have great rates too!"
We responded:
"Tasha, thank you for taking the time to leave a review for our office. "
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Teila Kyle

January 8, 2026

5  out of  5
rating by Teila Kyle
"Mrs. Lisa is wonderful she went above and beyond to help me ."
We responded:
"Thank you for the great review. Lisa always does a great job taking care of our policyholders. "
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Peggy Eason

December 11, 2025

5  out of  5
rating by Peggy Eason
"Lisa was kind and prompt in handling what I needed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Holly Meyers

November 6, 2025

5  out of  5
rating by Holly Meyers
"Ben True - State Farm has been nothing short of incredible since day one. They always ask questions to ensure I’m getting the coverage I need and look for ways to help me get the best value! Everyone I speak with is friendly and extremely helpful! I highly recommend them!"
We responded:
"Thank you for such a kind review, Holly. We are thrilled to be able to take care of you for your insurance needs. "
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Yancey Williams

October 30, 2025

5  out of  5
rating by Yancey Williams
"Ms. Lisa, with State Farm, was professional and courteous when assisting me with payments and Insurance paperwork!!! Her work ethic is greatly appreciated. Yancey Williams (Birmingham, Alabama)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Scott Monnett

October 21, 2025

5  out of  5
rating by Scott Monnett
"Always very helpful and responsive to questions we have or changes we need made to our policies."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Misti Thompson

October 17, 2025

5  out of  5
rating by Misti Thompson
"I’ve been with Ben True State Farm since 2020 & everyone has been a delight. I would highly recommend their branch."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Tamekia Mayes

October 7, 2025

5  out of  5
rating by Tamekia Mayes
"Excellent Service Every Time! I’ve had a great experience with State Farm. Dawson is a wonderful representative — always friendly, patient, and quick to help with any questions I have. Anytime I call, everyone on the team is kind, professional, and makes me feel valued. I’m very happy with their service and highly recommend them to anyone looking for dependable insurance and great customer care!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Jesse Knight

September 24, 2025

5  out of  5
rating by Jesse Knight
"She was very helpful in getting things back in order"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Rachelle stott

September 20, 2025

5  out of  5
rating by Rachelle stott
"Every call I make to Ben True's team is always easy, pleasant, and handled quickly!"
We responded:
"Rachelle, thank you for the vote of confidence. We are so thankful to be taking care of your insurance. "
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Dennis McDaniel

September 19, 2025

5  out of  5
rating by Dennis McDaniel
"Its was an amazing experience. Lisa got our insurance from $500 down to less than $200. Thank you lisa!!!"
We responded:
"So glad to hear you had an amazing experience. We are thrilled to take care of your insurance needs. "
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Jacqueline Moore

September 18, 2025

5  out of  5
rating by Jacqueline Moore
"EVERYTHING WAS HANDLED IN A PROFESSIONAL WAY."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tiffany Myers

September 11, 2025

5  out of  5
rating by Tiffany Myers
"Best experience with an insurance company ever!! Super fast and friendly!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Jerry Smith

September 9, 2025

5  out of  5
rating by Jerry Smith
"Great"
We responded:
"Thank you for the review, Jerry! "
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Catherine McLaughlin

September 2, 2025

5  out of  5
rating by Catherine McLaughlin
"The Agent (s) at this location is very friendly and knowledgeable in regards to what is needed and they get the information to you in a speedy manner .."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Andrew Estes

July 18, 2025

5  out of  5
rating by Andrew Estes
"Dawson was super helpful and knowledgeable about the insurance for my vehicle, would definitely recommend him for all your car insurance needs!!"
We responded:
"Andrew, we appreciate your five star review. We are thrilled to hear you had an awesome experience with Dawson. "
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Terri Horton

July 2, 2025

5  out of  5
rating by Terri Horton
"Dawson has been amazing to work with. He takes his time and ask you questions so that you get exactly the insurance and coverage you need. He isn’t pushy. He is very professional and we will definitely be dealing with him for all Our insurance needs."
We responded:
"Thank you for the great review, Terri. Dawson always does a fantastic job helping our customers. "
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Hayes Thornell

July 1, 2025

5  out of  5
rating by Hayes Thornell
"Carter Ingram was a great help."
We responded:
"Thank you for your 5 star review! My team and I are happy to help you with all of your insurance needs. "
Profile photo of Leon Bowsky

Leon Bowsky

July 1, 2025

5  out of  5
rating by Leon Bowsky
"I just had a wonderful experience, with of all things, auto insurance. I had the most helpful agent at State Farm, named Dawson Horton. He was professional, kind, knowledgeable, helpful, thorough, put me at ease and completed what we had to do. I highly recommend him as an agent and the agency that he works at, Ben True"
We responded:
"Thank you for such a kind review, Leon. Dawson always does an incredible job taking care of our customers. "
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Trent Tate

June 20, 2025

5  out of  5
rating by Trent Tate
"Switched all of my policies over from another carrier and Christy made the whole process pain free. She listened to all of my needs and recommended the perfect coverage to protect my family!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Peyton David

June 19, 2025

5  out of  5
rating by Peyton David
"Christy was so kind and helpful!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Connor Hallmark

May 28, 2025

5  out of  5
rating by Connor Hallmark
"Ben is an absolute professional that understands the importance of customer service and truly protecting his clients. I am in the insurance industry myself and I was very impressed on level of care he displayed. Highly recommended."
We responded:
"Connor, thank you for the kind words. We are thrilled to take care of your insurance needs. "
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Ryan Hagood

April 15, 2025

5  out of  5
rating by Ryan Hagood
"Ben helped our family to lower our insurance costs and did all of the leg work to put it all together and make that happen in the midsts of our busy schedule. Highly recommend and much appreciation to Ben True with State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "